Field Service Technician II: Start-up & Commissioning

Industrial Electric Mfg. (IEM); Pittsburgh (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Job summary

Industrial Electric Mfg. (IEM) seeks a Field Service Technician Level II to perform start-up, commissioning, installation, testing, troubleshooting, and service for IEM equipment. Travel up to 75% to regional field offices and vendor sites is required, with strong diagnostic skills and minimal supervision.

You will join a team delivering electrical distribution solutions and supporting customers in dynamic markets, while mentoring Level I technicians and documenting all field activities.

Qualifications

• Associate degree or equivalent in power distribution systems preferred.
• 1+ years of experience supporting switchgear start-up and commissioning.
• Working knowledge of electrical, mechanical, and power distribution systems.

Responsibilities

• Perform start-up, commissioning, installation, testing, troubleshooting, service, and repair of IEM equipment (switchboards, control panels, power products).
• Install and modify electrical/mechanical components and subassemblies (panel interiors, breakers, bus bar, subpanels, wiring).
• Attend project meetings and coordinate with contractors, clients, PMs and IEM teams.
• Analyze system failures, identify root causes and determine corrective actions for moderately complex issues.
• Troubleshoot electrical circuits, control wiring, and networking equipment.
• Coordinate with PMs, manufacturing, engineering, and internal teams to resolve field issues.
• Document service activities, root causes, corrective actions, parts usage, and follow-up items.

Skills

Electrical troubleshooting

Panelboard installation

Field service execution

Technical documentation

Education

Associate degree or equivalent in power distribution

Tools

Multimeter

Oscilloscope

Power tools

Job description

Industrial Electric Mfg. (IEM) seeks a Field Service Technician Level II to perform start-up, commissioning, installation, testing, troubleshooting, and service for IEM equipment. Travel up to 75% to regional field offices and vendor sites is required, with strong diagnostic skills and minimal supervision.

You will join a team delivering electrical distribution solutions and supporting customers in dynamic markets, while mentoring Level I technicians and documenting all field activities.