Field Service Technician - Digital Jetfire (Travel 50%+)

Heidelberg; Chicago, St. Louis (IL, MO); On-site; USD 41,000 - 55,000; Full time

Job summary

Heidelberg USA is seeking a Field Service Mechatronic Technician to install, troubleshoot, repair, and train customers on Digital Jetfire equipment across Chicago and St. Louis regions.

The role requires 5–10 years of field service experience, ability to travel up to 75% with overnight stays, and a high school diploma; technical degree is a plus. You will follow safety guidelines and maintain thorough documentation.

Qualifications

• 5–10 years of field service experience or related work.
• Ability to travel and stay overnight 50–75% of the time.
• High school diploma or GED required; technical degree is a plus.

Responsibilities

• Perform mechanical and electrical troubleshooting, repair, maintenance, and training on Digital Jetfire equipment.
• Install new or used equipment with qualified riggers, and assist with moves on customer request.
• Complete equipment inspections, document findings, and attach photographs.
• Complete all paperwork on time, including expenses and time sheets.

Skills

Field service

Troubleshooting

Customer relations

Communication skills

Education

High School diploma or GED

Technical degree (plus)

Tools

MS Word

Excel

PowerPoint

Job description

Heidelberg USA is seeking a Field Service Mechatronic Technician to install, troubleshoot, repair, and train customers on Digital Jetfire equipment across Chicago and St. Louis regions.

The role requires 5–10 years of field service experience, ability to travel up to 75% with overnight stays, and a high school diploma; technical degree is a plus. You will follow safety guidelines and maintain thorough documentation.