Field Service Technician - Data Center Cooling (Remote)

Nortek Data Center Cooling, LLC; Illinois; Híbrido; USD 55 000 - 75 000; Tempo integral

Resumo da oferta

Nortek Data Center Cooling, LLC is seeking a Field Service Technician II for remote US work. You will service and troubleshoot data center cooling equipment, respond to warranty issues, and coordinate with customers and internal teams to keep projects on track.

Ideal candidates have 3–5 years in installation, maintenance, and HVAC-related electromechanical work, plus strong blueprint reading and customer service skills.

Qualificações

• Three to five years’ experience in installation, maintenance, and troubleshooting; HVAC servicing or similar electromechanical experience preferred.
• Ability to travel ~85% of the time to various job sites for commissioning and warranty work.
• Strong analytical skills and attention to detail.
• Ability to read and interpret blueprints, plans, and manuals.

Responsabilidades

• Commission, repair, and service mechanical and electrical equipment associated with new Data Center Cooling projects.
• Review work orders, blueprints, schematic diagrams and related materials to determine tasks to be performed, tools, equipment, and parts needed for installation or repair.
• Demonstrate experience in managing challenging jobs with the objective to mitigate the impact on customer’s building/experience while also minimizing the financial burden on the company.
• Consult with engineering and manufacturing personnel to resolve unusual problems in system operation and maintenance.
• Provide superior customer service to both internal and external customers while maintaining a professional appearance and demeanor.
• May advise management regarding customer satisfaction, product performance, and suggestions for product improvements.

Conhecimentos

Troubleshooting

HVAC servicing

Electrical knowledge

Blueprints reading

Customer service

Formação académica

High School Diploma

Trade/Technical Certification

Ferramentas

Microsoft Excel

Microsoft Word

Descrição da oferta de emprego

Nortek Data Center Cooling, LLC is seeking a Field Service Technician II for remote US work. You will service and troubleshoot data center cooling equipment, respond to warranty issues, and coordinate with customers and internal teams to keep projects on track.

Ideal candidates have 3–5 years in installation, maintenance, and HVAC-related electromechanical work, plus strong blueprint reading and customer service skills.