Field Service Technician — Copiers & Printers Repair

DEX Imaging; United States; On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Paid training

Mileage reimbursement

Career advancement

Supportive team culture

Company-provided tools

Job summary

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and service office technology equipment, including copiers and printers, at customer locations across the assigned territory.

The role emphasizes hands-on troubleshooting, preventive maintenance, and strong customer service, with training provided for equipment and procedures. A valid driver’s license and reliable transportation are required, and the company offers paid training and career development."

Qualifications

• Mechanical aptitude and strong troubleshooting ability.
• Customer service and communication skills.
• Ability to work independently and manage time effectively.
• Basic computer and networking knowledge.
• Willingness to learn new equipment and technology.
• Valid driver’s license and reliable transportation.

Responsibilities

• Diagnoses, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices.
• Perform preventive maintenance and complete routine service calls.
• Install, configure, and test equipment at customer locations.
• Provide excellent customer service and technical support during onsite visits.
• Maintain accurate service records and communicate repair updates clearly.
• Manage assigned territory and service schedule efficiently.
• Work independently while remaining connected to a supportive service team.
• Continue developing your knowledge of office technology, equipment, and manufacturer-specific service procedures.

Skills

Mechanical aptitude

Troubleshooting

Customer service

Communication

Independent work

Time management

Computer literacy

Networking basics

Positive attitude

Driver's license

Tools

N/A

Job description

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and service office technology equipment, including copiers and printers, at customer locations across the assigned territory.

The role emphasizes hands-on troubleshooting, preventive maintenance, and strong customer service, with training provided for equipment and procedures. A valid driver’s license and reliable transportation are required, and the company offers paid training and career development."