Field Service Technician: Copier & Printer Repair Pro

DEX Imaging Inc.; Mobile (AL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Benefits package

Paid training

Mileage reimbursement

Career advancement

Team culture

Tools provided

Job summary

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and maintain office technology at customer sites. You’ll troubleshoot copiers and printers, perform preventative maintenance, and install configurations, while delivering exceptional customer support and clear communication.

Training is provided, and the role offers incentives, benefits, and opportunities for career growth within a supportive team culture.

Qualifications

• Mechanical aptitude and troubleshooting ability.
• Strong customer service and communication skills.
• Ability to work independently and manage time effectively.
• Basic computer and networking knowledge is a plus.
• Valid driver’s license with reliable transportation.

Responsibilities

• Diagnose, troubleshoot, and repair office technology equipment including copiers, printers, and multifunction devices.
• Perform preventative maintenance and routine service calls.
• Install and configure equipment at customer locations.
• Provide excellent customer support during onsite visits.
• Maintain accurate service records and communicate updates clearly.
• Manage assigned territory and service schedule efficiently.
• Work independently while staying connected with a supportive team.

Skills

Mechanical aptitude

Customer service

Time management

Networking basics

Valid driver's license

Job description

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and maintain office technology at customer sites. You’ll troubleshoot copiers and printers, perform preventative maintenance, and install configurations, while delivering exceptional customer support and clear communication.

Training is provided, and the role offers incentives, benefits, and opportunities for career growth within a supportive team culture.