Field Service Technician - Copier & Printer Expert

DEX Imaging; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Paid training

Mileage reimbursement

Career advancement opportunities

Company-provided tools

Job summary

DEX Imaging is hiring a Field Service Technician to diagnose and repair copiers, printers, and multifunction devices at customer sites in the Dallas area. You will perform installs, set ups, and configuration tasks, while delivering strong customer service and clear communication.

The role emphasizes hands-on troubleshooting, preventive maintenance, and independent work within a supportive service team. Training is provided for equipment and procedures used by the company.

Qualifications

• Experience or strong ability in diagnosing and repairing office technology equipment.
• Ability to communicate clearly with customers and document work performed.

Responsibilities

• Diagnose, troubleshoot, and repair copiers, printers, and multifunction devices.
• Perform preventive maintenance and routine service calls.
• Install, configure, and test equipment at customer locations.
• Provide excellent customer service and technical support during onsite visits.
• Maintain service records and communicate repair updates.

Skills

Mechanical aptitude

Customer service

Time management

Basic computer skills

Networking knowledge

Positive attitude

Driver’s license

Job description

DEX Imaging is hiring a Field Service Technician to diagnose and repair copiers, printers, and multifunction devices at customer sites in the Dallas area. You will perform installs, set ups, and configuration tasks, while delivering strong customer service and clear communication.

The role emphasizes hands-on troubleshooting, preventive maintenance, and independent work within a supportive service team. Training is provided for equipment and procedures used by the company.