Field Copier Technician: Solve, Install & Delight Customers

DEX Imaging; Town of Florida (NY); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid training

Mileage reimbursement

Career advancement

Company-provided tools

Job summary

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and maintain office technology equipment, including copiers and printers. You will perform preventive maintenance, install equipment, and provide on-site support to customers while upholding high service standards.

The role requires strong mechanical skills, basic networking knowledge, and a customer-focused approach. Training will be provided, and travel within the assigned territory is expected.

Qualifications

• Must have strong mechanical aptitude and troubleshooting ability.
• Customer service and clear communication are essential.
• Ability to work independently and manage time effectively.
• Basic computer and networking knowledge.
• Positive attitude and willingness to learn new equipment.

Responsibilities

• Diagnose, troubleshoot, and repair office technology equipment including copiers and printers.
• Perform preventive maintenance and routine service calls.
• Install, configure, and test equipment at customer locations.
• Provide excellent customer service and technical support during onsite visits.
• Maintain accurate service records and communicate repair updates.

Skills

Mechanical Aptitude

Troubleshooting

Customer Service

Time Management

Networking Basics

Driver's License

Communication Skills

Education

High School Diploma or Equivalent

Tools

Konica Minolta Equipment

Printer/Copier Hardware

Network Configuration

Job description

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and maintain office technology equipment, including copiers and printers. You will perform preventive maintenance, install equipment, and provide on-site support to customers while upholding high service standards.

The role requires strong mechanical skills, basic networking knowledge, and a customer-focused approach. Training will be provided, and travel within the assigned territory is expected.