Copier & Printer Field Technician: Hands-On Problem Solver

DEX Imaging; Modesto (CA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid training and development

Mileage reimbursement

Career advancement opportunities

Company-provided tools and technology

Job summary

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and maintain office technology equipment at customer sites. You’ll perform preventive maintenance, install and test devices, and ensure smooth operations for clients.

Ideal candidates bring mechanical troubleshooting skills, a strong customer-service mindset, and the ability to manage time effectively during field visits. Training and career growth are provided within a fast-paced team.

Qualifications

• Experience servicing office technology equipment is preferred.
• Manufacturer certifications or hands-on experience preferred but not required.

Responsibilities

• Diagnoses, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices.
• Perform preventive maintenance and complete routine service calls.
• Install, configure, and test equipment at customer locations.
• Provide excellent customer service and technical support during onsite visits.
• Maintain accurate service records and communicate repair updates clearly.
• Manage assigned territory and service schedule efficiently.
• Work independently while remaining connected to a supportive service team.
• Continue developing knowledge of office technology and manufacturer procedures.

Skills

Mechanical aptitude

Troubleshooting

Customer service

Communication skills

Time management

Basic IT/Networking

Job description

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and maintain office technology equipment at customer sites. You’ll perform preventive maintenance, install and test devices, and ensure smooth operations for clients.

Ideal candidates bring mechanical troubleshooting skills, a strong customer-service mindset, and the ability to manage time effectively during field visits. Training and career growth are provided within a fast-paced team.