Field Service Technician - Copier & Printer Expert

DEX Imaging; Auburn, Opelika (AL, AL); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Competitive pay and incentives

Comprehensive benefits package

Paid training and professional growth

Mileage reimbursement and travel pay

Career advancement opportunities

Supportive team culture

Company-provided tools and technology

Résumé du poste

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and service copiers, printers, and multifunction devices in customer locations across the Auburn area. The role emphasizes hands-on troubleshooting, customer interaction, and efficient scheduling in a fast-paced environment.

You will perform preventive maintenance, install and configure equipment, and maintain service records while advancing your knowledge of office technology.

Qualifications

• Experience servicing office technology equipment is preferred.
• Experience with Konica Minolta, HP, Sharp, or Canon is valued.
• Candidates from related technical fields are encouraged to apply.
• Training provided for equipment and manufacturer procedures.

Responsabilités

• Diagnoses, troubleshoots, and repairs office technology equipment including copiers and printers
• Perform preventive maintenance and complete routine service calls
• Install, configure, and test equipment at customer locations
• Provide excellent customer service and technical support during onsite visits
• Maintain accurate service records and communicate repair updates clearly
• Manage assigned territory and service schedule efficiently
• Work independently while remaining connected to a service team
• Continue developing knowledge of office technology and manufacturer procedures

Connaissances

Mechanical aptitude

Troubleshooting

Customer service

Communication skills

Independent work

Time management

Basic computer networking

Description du poste

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and service copiers, printers, and multifunction devices in customer locations across the Auburn area. The role emphasizes hands-on troubleshooting, customer interaction, and efficient scheduling in a fast-paced environment.

You will perform preventive maintenance, install and configure equipment, and maintain service records while advancing your knowledge of office technology.