Field Service Technician — Construction Equipment (CAT)

Thompson Machinery; Tupelo (MS); Presencial; USD 60.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

World-class CAT training

Tuition reimbursement

Tool Purchase Assistance

Boot stipend

Incentive bonus program

Paid veteran holiday

Training and development

Uniforms and cleaning services

Financial wellness programs

Descripción de la vacante

Thompson Machinery, a leading Caterpillar dealer in North Mississippi, is seeking a Field Service Technician to diagnose, repair, and maintain diesel-powered construction equipment, often at customer sites.

You will travel regionally, work with advanced diagnostics, and ensure safe, high-quality service. A strong customer focus and self-motivation are essential in this role. This position reports to a Branch Manager and offers a comprehensive benefits package and ongoing CAT training.

Formación

• Field Service Technician training or equipment service/maintenance training preferred; high school diploma required.
• 5+ years of equipment diagnostics and advanced troubleshooting experience required; engine experience welcomed.

Responsabilidades

• Perform preventive maintenance, diagnostics, repair, and service on Caterpillar equipment.
• Work largely independently from a field service truck at customer locations.
• Travel within the assigned region, with potential overtime and overnight travel up to 25%.
• Communicate with customers to provide excellent service.

Conocimientos

Diagnostics & troubleshooting

Customer service

Schematics reading

Communication skills

Independent work

Educación

High school diploma

Technical training

Herramientas

Multimeters

Torque wrenches

Industrial hand tools

Test equipment

Descripción del empleo

Thompson Machinery, a leading Caterpillar dealer in North Mississippi, is seeking a Field Service Technician to diagnose, repair, and maintain diesel-powered construction equipment, often at customer sites.

You will travel regionally, work with advanced diagnostics, and ensure safe, high-quality service. A strong customer focus and self-motivation are essential in this role. This position reports to a Branch Manager and offers a comprehensive benefits package and ongoing CAT training.