Field Service Technician: Complex Equipment Diagnostics

Cennox; Riverside (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Cennox is seeking an experienced Field Technician 2 to service equipment and systems at customer sites across the United States, with Dayton, OH as a frequent location. The role involves diagnosing, repairing, and maintaining advanced machinery, often requiring travel and working independently in the field to minimize downtime.

You will document service activities, adhere to safety and quality standards, and communicate clearly with customers to explain issues and resolutions.

Qualifications

• High school diploma or equivalent; technical/vocational training preferred.
• 2+ years in field service or related technical role.

Responsibilities

• Perform installation, maintenance, troubleshooting, and repair of specialized equipment at customer locations.
• Conduct diagnostics to identify issues and implement solutions to minimize downtime.
• Communicate clearly with customers to explain problems and resolutions.
• Maintain accurate records of service calls, parts used, and repairs performed.
• Adhere to safety protocols and company policies while working independently or in teams.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Schematic reading

Customer communication

Diagnostics & testing tools

Education

Associate degree or higher in Electronics / Engineering Technology

Tools

Diagnostic tools

Job description

Cennox is seeking an experienced Field Technician 2 to service equipment and systems at customer sites across the United States, with Dayton, OH as a frequent location. The role involves diagnosing, repairing, and maintaining advanced machinery, often requiring travel and working independently in the field to minimize downtime.

You will document service activities, adhere to safety and quality standards, and communicate clearly with customers to explain issues and resolutions.