Field Service Technician II — Travel & Diagnostics Expert

Cennox

Kettering (OH)

On-site

USD 42,000 - 64,000

Full time

3 days ago

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Job summary

Cennox is seeking an experienced Field Service Technician 2 to service equipment at customer sites across the United States, focusing on diagnosing, repairing, and maintaining complex systems. This role involves travel, independent work, and clear communication with customers to minimize downtime.

The ideal candidate has at least 2 years in field service, strong mechanical/electrical troubleshooting skills, and a clean driving record.

Qualifications

High school diploma or equivalent required; technical training preferred.
Minimum 2 years of field service or related technical experience.
Valid driver’s license with ability to travel frequently within territory.
Strong mechanical and electrical troubleshooting; ability to read schematics and manuals.

Responsibilities

Perform installation, maintenance, troubleshooting, and repair of equipment at customer locations.
Conduct thorough diagnostics and implement solutions to minimize downtime.
Explain technical problems and resolutions clearly to customers for a positive service experience.
Maintain accurate records of service calls, parts used, and repairs performed.
Adhere to safety protocols and company policies in diverse field environments.