Senior Field Service Technician - Equipment Expert (Travel)

Cennox

Wintondale (OH)

On-site

USD 48,000 - 70,000

Full time

9 days ago
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Job summary

Cennox in Cincinnati, OH seeks an experienced Field Service Technician 2 to install, diagnose, repair and maintain complex equipment at customer sites across the United States. You will travel frequently, work independently, and ensure minimal downtime while delivering high-quality service.

Responsibilities include thorough diagnostics, clear customer communication, documentation of service activities, and strict adherence to safety and quality standards to drive customer satisfaction and

Qualifications

  • Must have a high school diploma or equivalent; technical/vocational training preferred.
  • 2+ years in field service, equipment maintenance, or related technical role.
  • Valid driver's license with ability to travel frequently.

Responsibilities

  • Perform installation, maintenance, troubleshooting, and repair at customer locations.
  • Conduct thorough diagnostics to identify issues and minimize downtime.
  • Communicate clearly with customers about problems and solutions.
  • Maintain accurate service records using company software.
  • Adhere to safety protocols and company policies in field environments.

Skills

Mechanical troubleshooting
Electrical troubleshooting
Customer communication
Diagnostic/testing tools proficiency

Education

High school diploma or equivalent
Associate degree or higher in Electronics/Engineering Technology

Tools

Diagnostic tools
Electronic testing equipment
Maintenance management software
Safety certifications

Job description

Cennox in Cincinnati, OH seeks an experienced Field Service Technician 2 to install, diagnose, repair and maintain complex equipment at customer sites across the United States. You will travel frequently, work independently, and ensure minimal downtime while delivering high-quality service.

Responsibilities include thorough diagnostics, clear customer communication, documentation of service activities, and strict adherence to safety and quality standards to drive customer satisfaction and

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