Field Service Technician — ATM & IT Hardware Specialist

Socket.dev; Kentucky; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

NRT in Kentucky is seeking a skilled IT/Field Technician to support hardware and software systems across our casino clients. You will troubleshoot incidents, perform preventive maintenance, and manage IMAC/R for on-site deployments.

You will train customers, document actions, and contribute to continuous improvement while complying with safety and security standards. This role offers comprehensive benefits and career growth within a global FinTech-focused team.

Qualifications

• Must have quality technical, electronic repair and maintenance skills.
• Proficiency with Windows operating system and related platforms.
• Able to communicate effectively with internal and external personnel, both verbally and in writing.

Responsibilities

• Incident handling: troubleshoot HW/SW failures and repair components.
• Preventive maintenance and routine checks; refill consumables.
• IMAC/R: Installation, Movement, Addition, Change and Removal of hardware/software.

Skills

Technical repair

Windows OS

Team collaboration

IT maintenance

Communication

ATM industry knowledge

Education

Associate degree in technology

Job description

NRT in Kentucky is seeking a skilled IT/Field Technician to support hardware and software systems across our casino clients. You will troubleshoot incidents, perform preventive maintenance, and manage IMAC/R for on-site deployments.

You will train customers, document actions, and contribute to continuous improvement while complying with safety and security standards. This role offers comprehensive benefits and career growth within a global FinTech-focused team.