Field Service Technician - Appliance Repair (Seattle Area)

LG Electronics; Washington; Presencial; USD 40.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

No-cost premiums for medical/dental/ve

401(k) with employer match

Paid Time Off

Short-Term Incentives

Mental health resources

Parental leave

Life and Disability Insurance

Descripción de la vacante

LG Electronics is seeking a Field Service Technician (DMST) to serve the Everett/Seattle metro area. You will travel to customers’ homes to diagnose and repair LG appliances and TVs, perform preventive maintenance, and ensure top product performance with professional service standards.

Minimum 1 year in a technical role with appliance repair experience is preferred. Strong diagnostic skills, EPA certification, and a valid driver's license are required.

Formación

• Minimum 1 year experience in a technical role (Appliance repair preferred).
• Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
• Experience in the use of tools, and diagnostic test equipment.
• Ability to properly trouble- shoot, diagnose, repair and document product/system issues.
• Valid Driver’s license in good standing.
• Ability to obtain appropriate EPA Certification.
• Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.

Responsabilidades

• Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
• Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
• Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
• Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
• Immediately and accurately process paperwork and perform data entry upon completion of each job.
• Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
• Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).

Conocimientos

Appliance repair

Technical experience

EPA Certification

Driver's license

Diagnostic tools

Herramientas

Diagnostic tools

PPE

Descripción del empleo

LG Electronics is seeking a Field Service Technician (DMST) to serve the Everett/Seattle metro area. You will travel to customers’ homes to diagnose and repair LG appliances and TVs, perform preventive maintenance, and ensure top product performance with professional service standards.

Minimum 1 year in a technical role with appliance repair experience is preferred. Strong diagnostic skills, EPA certification, and a valid driver's license are required.