Field Service Technician - 2nd shift - Tukwila, WA

gloryglobal; Chicago (IL); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

401k plan

Paid parental leave

Tuition assistance

Adoption assistance

Bonus opportunities

Career advancement

Job summary

GLORY is seeking a Field Service Technician in Chicago to be the face of the company, delivering on-site service and customer care for our cash-handling equipment.

You will independently troubleshoot and repair a variety of high-speed GLORY devices, track and manage parts and tools, and stay up-to-date with changes in GLORY equipment and software to ensure reliable operation.

Travel is expected within the local area and you will be part of a supportive field team.

Responsibilities

• Directly manage all aspects of customer service and care with our clients
• Independently troubleshoot and repair a variety of high-speed cash-handling equipment
• Track and manage parts/tools
• Stay abreast of changes in technical and functional elements of GLORY equipment

Job description

ROLE PURPOSE:

As a Field Service Technician, you are the face of GLORY. As a member of the GLORY Field Service team, you will be empowered to:

• Directly manage all aspects of customer service and care with our clients


• Independently troubleshoot and repair a variety of high-speed cash-handling equipment


• Track and manage parts/tools


• Stay abreast of changes in technical and functional elements of GLORY equipment

GLORY OFFERS:

• 401k plan with company nonelective contribution and employer match


• Paid Parental Leave, Comprehensive Benefit Package including tuition and adoption assistance, Bonus Opportunities, & Career Advancement

PAY RANGE:

• $20 - $27 an hour


• Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.


• A 10% shift differential will be paid for working 2nd shift hours.

WORK SCHEDULE:

• Days: Monday-Friday


• Time: 12PM-8PM