Field Service Technician – Cash-Handling Equipment

GLORY; Chicago (IL); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

401k plan with company contribution

Paid Parental Leave

Comprehensive Benefit Package

Job summary

GLORY is seeking a Field Service Technician to manage customer service, troubleshoot, and repair cash-handling equipment. The role requires up to 50 pounds lifting capacity, a valid driver’s license, and a commitment to customer satisfaction. Work schedule is Friday to Tuesday, 10 AM to 8 PM.

Benefits include a comprehensive package with health insurance, paid parental leave, and a 401(k) plan. Join GLORY and take part in a role with ample responsibilities and opportunities for career advancement.

Qualifications

• 3-5 years of technical field service repair experience preferred.
• Hold a Valid Driver’s License.
• Ability to lift up to 50 pounds without assistance.

Responsibilities

• Directly manage customer service and care with clients.
• Independently troubleshoot and repair equipment.
• Ensure overall customer satisfaction.

Skills

Excellent customer service and communication skill

Logical troubleshooting skills

Working knowledge of Microsoft Office

Ability to work with electric schematics

Experience repairing high-speed paper handling machines

Education

Currently enrolled in or completed professional studies in electro-mechanics or electrical engineering

Job description

GLORY is seeking a Field Service Technician to manage customer service, troubleshoot, and repair cash-handling equipment. The role requires up to 50 pounds lifting capacity, a valid driver’s license, and a commitment to customer satisfaction. Work schedule is Friday to Tuesday, 10 AM to 8 PM.

Benefits include a comprehensive package with health insurance, paid parental leave, and a 401(k) plan. Join GLORY and take part in a role with ample responsibilities and opportunities for career advancement.