Field Service Technician - Wynnewood, Pennsylvania

gloryglobal; Chicago (IL); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

401k with employer match

Tuition assistance

Parental leave

Bonus opportunities

Job summary

GLORY is seeking a Field Service Technician to directly manage customer service for clients and independently troubleshoot and repair high-speed cash-handling equipment. You will track parts and tools and stay current with GLORY equipment changes.

The role requires strong problem-solving and field-service skills, with travel to customer sites within the assigned territory. This position offers a comprehensive benefits package and opportunities for career advancement, with a typical workweek

Responsibilities

• Directly manage all aspects of customer service and care with our clients.
• Independently troubleshoot and repair a variety of high-speed cash-handling equipment.
• Track and manage parts/tools.
• Stay abreast of changes in technical and functional elements of GLORY equipment.

Skills

Customer service

Troubleshooting

Equipment repair

Parts management

Tools

Diagnostic tools

Electrical testing

Job description

ROLE PURPOSE

As a Field Service Technician, you are the face of GLORY. As a member of the GLORY Field Service team, you will be empowered to:

• Directly manage all aspects of customer service and care with our clients
• Independently troubleshoot and repair a variety of high-speed cash-handling equipment
• Track and manage parts/tools
• Stay abreast of changes in technical and functional elements of GLORY equipment

GLORY OFFERS:

• 401k plan with company nonelective contribution and employer match
• Paid Parental Leave, Comprehensive Benefit Package including tuition and adoption assistance, Bonus Opportunities, & Career Advancement

LOCATION:

To effectively support the assigned territory, candidates should live within a reasonable commuting distance of Wynnewood, PAor withinapproximately 40 miles of Wynnewood, PA. This role requires regular local travel to customer sites throughout Wynnewood, PA and neighboring areas, making proximity to the territory important for providing responsive service and support. Candidates must reside within the assigned territory or be willing to relocate. Relocation assistance is not available for this position.

PAY RANGE:

• $25 - $30 an hour
• Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.

WORK SCHEDULE:

• Days: Monday - Friday
• Time: 8am - 5pm or 9am - 6pm