Field Service Technician — 2nd Shift, Chicago (Company Van)

Glory Global; Chicago (IL); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

401(k) plan with company nonelective

Employer match

Paid parental leave

Tuition assistance

Adoption assistance

Bonus opportunities

Career advancement

Job summary

Glory Global in Chicago, IL is seeking a Field Service Technician for the 2nd shift to diagnose and repair high-speed cash-handling equipment at customer sites across the territory. You will install, upgrade, and service systems while maintaining clear communication with customers.

The role requires electro-mechanical expertise, strong customer service, and a valid driver’s license. You will travel locally, work with safety standards, and participate in first-shift training as needed.

Qualifications

• Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience.
• Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferred

Responsibilities

• Diagnose system problems and make repairs
• Keep customer apprised of progress during maintenance or a down system situation
• Complete machine installations, Engineering Change Notices that affect system upgrades, and Hardware /Software upgrades that may require technical assistance
• Adhere to safety guidelines and policies, complete required Environmental Health & Safety training, timely reporting of any job site accidents (for an injury or property damage)

Skills

Excellent customer service

Troubleshooting

Electrical schematics

AC/DC power distribution

Digital/analog circuitry

Experience repairing high-speed paper‑

Valid Driver's License

PC knowledge

Microsoft Office

Education

Electro-mechanics or Electrical Engineering studies

Tools

PCs

Job description

Glory Global in Chicago, IL is seeking a Field Service Technician for the 2nd shift to diagnose and repair high-speed cash-handling equipment at customer sites across the territory. You will install, upgrade, and service systems while maintaining clear communication with customers.

The role requires electro-mechanical expertise, strong customer service, and a valid driver’s license. You will travel locally, work with safety standards, and participate in first-shift training as needed.