Field Service Technician – Cash Handling Equipment

GLORY; Chicago (IL); On-site; USD 27,552 - 37,195; Full time

Benefits offered by this job

401k plan

Parental leave

Tuition assistance

Adoption assistance

Bonus opportunities

Career advancement

Company vehicle

Job summary

GLORY is seeking a Field Service Technician in Chicago, IL, to represent the company at client sites. You will troubleshoot and repair high‑speed cash‑handling equipment, install systems, and manage parts and tools while ensuring customer satisfaction.

You will work from a home-based territory, travel to customer sites, and coordinate with the District Service Manager. A valid driver’s license and electro‑mechanical repair experience are essential.

Qualifications

• Education in electro‑mechanics or electrical engineering or related field.
• Certificates in mechanics/electronics/automation/data processing preferred.

Responsibilities

• Ensure overall customer satisfaction.
• Diagnose system problems and make repairs.
• Keep customer informed of progress during maintenance or down system situations.
• Complete machine installations and hardware/software upgrades.
• Adhere to safety guidelines and training.

Skills

Customer service

Communication

Troubleshooting

Schematics

Power electronics

Field service

Driver's license

Electro-mechanical

PC knowledge

Education

Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience

Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferred

Job description

GLORY is seeking a Field Service Technician in Chicago, IL, to represent the company at client sites. You will troubleshoot and repair high‑speed cash‑handling equipment, install systems, and manage parts and tools while ensuring customer satisfaction.

You will work from a home-based territory, travel to customer sites, and coordinate with the District Service Manager. A valid driver’s license and electro‑mechanical repair experience are essential.