2nd Shift Field Service Tech – Cash-Handling Equipment

GLORY; Michigan; On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

401(k) plan

Parental Leave

Tuition Assistance

Adoption Assistance

Bonus Opportunities

Career Advancement

Job summary

GLORY in Grand Rapids, MI is seeking a Field Service Technician for 2nd shift. You will troubleshoot, repair, and service high-speed cash-handling equipment at client sites within a defined territory, ensuring uptime and customer satisfaction.

This full-time, field-based role offers a 2nd shift schedule (2pm-10pm) with a 10% shift differential, a company vehicle provided, and a comprehensive benefits package. Strong electro-mechanical background and valid driver's license required.

Qualifications

• Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience
• Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferred
• Hold a Valid Driver’s License

Responsibilities

• Directly manage all aspects of customer service and care with clients
• Independently troubleshoot and repair a variety of high-speed cash-handling equipment
• Track and manage parts/tools
• Stay abreast of changes in technical and functional elements of GLORY equipment
• Keep customer apprised of progress during maintenance or a down system situation
• Complete machine installations, Engineering Change Notices that affect system upgrades, and Hardware/Software upgrades that may require technical assistance
• Adhere to safety guidelines and policies, complete required Environmental Health & Safety training, timely reporting of any job site accidents

Skills

Customer service

PC knowledge

Troubleshooting

Reading schematics

Electrical/mechanical aptitude

Driver's license

Team coordination

Education

Electro-mechanics / Electrical engineering coursework

Certificates in related fields (mechanics, electronics, automation, data processing)

Job description

GLORY in Grand Rapids, MI is seeking a Field Service Technician for 2nd shift. You will troubleshoot, repair, and service high-speed cash-handling equipment at client sites within a defined territory, ensuring uptime and customer satisfaction.

This full-time, field-based role offers a 2nd shift schedule (2pm-10pm) with a 10% shift differential, a company vehicle provided, and a comprehensive benefits package. Strong electro-mechanical background and valid driver's license required.