Field Service Technician: Cash-Handling Gear Expert

GLORY; Chicago (IL); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

401k plan

Paid parental leave

Tuition assistance

Career advancement

Job summary

GLORY is seeking a Field Service Technician based in or near Marion, IL to service high-speed cash-handling equipment across a local territory. The role requires troubleshooting, repairs, and ongoing customer liaison to ensure uptime and satisfaction.

The position offers a comprehensive benefits package, relocation not provided, and a requirement to reside within the Marion/Carbondale area with regular local travel.

Qualifications

• Strong customer service and communication skills.
• PC literacy; MS Office and email/comms
• Ability to read electrical schematics and diagrams
• 3–5 years field service repair experience preferred
• Valid driver's license required

Responsibilities

• Ensure overall customer satisfaction
• Diagnose system problems and make repairs
• Keep customers informed during maintenance or downtime
• Complete machine installations and hardware/software upgrades
• Adhere to safety guidelines and training requirements
• Travel to customer sites within Marion/Carbondale territory

Education

Electro-mechanics studies

Electrical engineering background

Job description

GLORY is seeking a Field Service Technician based in or near Marion, IL to service high-speed cash-handling equipment across a local territory. The role requires troubleshooting, repairs, and ongoing customer liaison to ensure uptime and satisfaction.

The position offers a comprehensive benefits package, relocation not provided, and a requirement to reside within the Marion/Carbondale area with regular local travel.