Field Service Technician

Mazak-Corporation; Windsor Locks (CT); Hybrid; USD 70,000 - 109,000; Full time

Job summary

Mazak Corporation seeks a Field Service Technician to install CNC Lathes and Machining Centers, train customers, and perform warranty and post-warranty service. Field assignments are regional with overnight travel from home to customer facilities in Windsor Locks, CT area.

Responsibilities include installing machines (assembly, leveling, aligning, calibrating, wiring), diagnosing mechanical/electrical/software problems, testing operations, training customers, and documenting installations and

Qualifications

• 2-year technical training in electronics, mechanical or machine tool assembly.
• 3–7 years of Field Service experience.
• Ability to read and understand engineering drawings.
• Ability to work independently or in a team.
• Knowledge of PLC, HYD/Pneumatic circuits.
• Physical ability to lift up to 50 lbs regularly and more periodically.

Responsibilities

• Install machines and accessories at customer sites, including assembly, leveling, aligning, calibrating and wiring.
• Diagnose and repair mechanical, electrical and software problems on machines at customer sites.
• Test operation of machines after installation or repairs.
• Train customers on machine functions.
• Travel overnight or stay multiple nights for assignments.
• Learn new machine features and report on installations and repairs.

Skills

Field Service experience

Read engineering drawings

PLC understanding

Hydraulic/Pneumatic circuits

Problem solving

Writing and reporting

Physical strength

Education

Two-year technical training in electronics, mechanical or machine tool assembly

Job description

Mazak Corporation searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from their residences. This position reports to the Northeast Technology Center in Windsor Locks, CT. Duties involve overnight travel from home to various customer facilities, located primarily in the Windsor Locks, CT area. Travel is required.

Scope and Responsibilities:

• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.

Education/Certification:

• 2-year technical training in electronics, mechanical or machine tool assembly

Skills:

• 3-7 years of experience in Field Service
• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.

The pay range for this position is $70,000 to $109,000.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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