Field Service Technician

Mazak Corporation; Nashua (NH); On-site; USD 60,000 - 110,000; Full time

Job summary

Mazak Corporation is seeking a Field Service Technician based in Nashua, NH. This role involves installing CNC Lathes and Machining Centers, providing customer training, and performing warranty repairs.

The ideal candidate will have 3–7 years of Field Service experience, along with a technical background. The position requires overnight travel to various locations in the Nashua area.

Qualifications

• Technical training in electronics, mechanical or machine tool assembly is required.
• Must have experience in Field Service (3–7 years preferred).
• Ability to perform physical tasks, including lifting equipment up to 50 lbs.

Responsibilities

• Install machines and accessories at customer sites, including assembly and calibration.
• Diagnose and repair mechanical, electrical, and software problems.
• Train customers on machine functions and maintain documentation.

Skills

3–7 years of experience in Field Service

Read and understand engineering drawings

Ability to work independently or in a group

Familiarity with PLC

Hydraulic/Pneumatic circuits

General computer skills

Problem-solving skills

Sound writing and reporting skills

Strong people skills

Education

High School Diploma

2‑year technical training in electronics, mechanical, or machine tool assembly

Job description

Job Overview

We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs, and provide after-warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned regional responsibilities and operate directly from their residences. This position reports to the Northeast Technology Center in Windsor Locks, CT.

Duties involve overnight travel from home to various customer facilities, located primarily in the Nashua, NH area. Travel is required.

Scope and Responsibilities

• Proactively attain a safe and healthy work environment for all employees.
• Install machines and accessories at customer sites, including assembly, leveling, aligning, adjusting, calibrating, and wiring.
• Diagnose and repair mechanical, electrical, and software problems on machines and accessories.
• Test operation of machines and accessories after completing installation or repair.
• Train customers on machine functions.
• Learn new machine features and accessories as they become available.
• Complete reports documenting installation, assessment of reported problems, and repairs completed, including parts installed.
• Utilize various test equipment for troubleshooting (indicators, test bars, clamp force, gauges, etc.).
• Travel is required; assignments will require overnight or multi-night stays.

Education & Certification

• 2‑year technical training in electronics, mechanical, or machine tool assembly.
• High School Diploma.

Skills & Experience

• 3–7 years of experience in Field Service.
• Read and understand engineering drawings.
• Ability to work independently or in a group while completing necessary tasks.
• Familiarity with PLC.
• Hydraulic/Pneumatic circuits.
• General computer skills.
• Ability to lift up to 50 lbs on a repetitive daily basis; heavier lifting in excess of 50 lbs on a periodic basis.
• Problem‑solving skills.
• Sound writing and reporting skills.
• Strong people skills.

Compensation

The pay range for this position is $60,000 to $110,000.

Equal Opportunity Employer

EOE, including disability/vets.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.