Field Service Technician
Apex Systems
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Benefits offered by this job
Job summary
Everforth Apex Systems in the Greater Philadelphia area is seeking a Field Service Technician to perform preventive maintenance, troubleshooting, and repairs at customer sites. The role requires travel across Montgomery County, Philadelphia, Lehigh Valley, and surrounding areas.
Ideal candidates have strong mechanical/electrical skills, ability to read manuals, and experience with service-tracking systems. A valid driver's license and willingness to travel are essential.
Qualifications
- High School Diploma or GED.
- Minimum 1-2 years of field service experience.
- Experience reading technical manuals and service docs.
- Experience with service tracking systems preferred.
- Strong communication and customer service skills.
Responsibilities
- Perform preventive maintenance, inspections, troubleshooting, calibration, and repairs on customer equipment.
- Travel to customer sites to provide on-site service and support.
- Respond to service requests and perform corrective repairs.
- Support equipment installations, upgrades, and new deployments.
- Maintain inventory of tools and repair parts.
- Document service activities and parts used in work orders.
- Identify replacement parts and cost-effective service options.
- Participate in special assignments and field evaluations.
Skills
Education
Job description
Location: Montgomeryville, PA (servicing Montgomery County, Philadelphia, Lehigh Valley, and surrounding areas)
Schedule: Full-Time | Standard Hours: 7:00 AM - 3:30 PM
Flexible Start Time: Employees may start as early as 5:00 AM to complete work before customer operations begin when applicable.
Compensation: Starting at $60,000+ annually, depending on experience
Position Overview
We are seeking a Field Service Technician to join our growing team in the Greater Philadelphia area. This role is ideal for mechanically inclined professionals who enjoy working independently in a hands‑on, field-based environment. The Field Service Technician will travel to customer locations to perform preventive maintenance, troubleshooting, repairs, equipment installations, and inventory management while delivering exceptional customer service.
Candidates with strong mechanical, electrical, electromechanical, or equipment repair experience are encouraged to apply. Previous healthcare or biomedical equipment experience is preferred but not required. This position offers an excellent opportunity for individuals looking to build a career in technical field service and equipment support.
- Perform preventive maintenance, inspections, troubleshooting, calibration, and repairs on customer equipment.
- Travel to customer sites to provide on‑site service, maintenance, and technical support.
- Respond to service requests, assess equipment issues, verify reported problems, and perform corrective repairs.
- Support equipment installations, upgrades, replacements, and new equipment deployments.
- Maintain inventory of tools, repair parts, and service materials needed to support customer equipment.
- Accurately document service activities, repairs, maintenance records, parts usage, and work orders.
- Utilize technical manuals, manufacturer documentation, and service resources to diagnose and resolve equipment issues.
- Identify required replacement parts and materials while maintaining cost‑effective service practices.
- Participate in equipment evaluations, installation projects, and special assignments as needed.
- Maintain compliance with company safety standards, service procedures, and quality requirements.
- Build and maintain positive customer relationships while representing the organization in a professional manner.
- Support continuous improvement initiatives and recommend process enhancements when appropriate.
- Strong mechanical and troubleshooting skills with the ability to diagnose and repair equipment.
- Experience repairing, maintaining, servicing, or installing mechanical, electrical, or electromechanical equipment.
- Ability to read and utilize technical manuals, service documentation, and specifications.
- Experience using computer‑based work order or service tracking systems.
- Strong organizational skills and ability to manage inventory, tools, and repair parts.
- Excellent communication and customer service skills.
- Ability to prioritize multiple service requests and adapt to changing priorities.
- Self‑motivated with the ability to work independently in a field environment.
- Valid driver’s license and clean driving record.
- Ability and willingness to travel throughout the assigned service territory.
- Previous healthcare, medical equipment, field service, industrial maintenance, or technical repair experience is preferred but not required.
- High School Diploma or GED.
- Minimum 1-2 years of experience performing equipment maintenance, repairs, troubleshooting, or field service work.
- Associate degree in Electronics, Electrical Technology, Mechanical Technology, Industrial Maintenance, or a related technical field.
- 3+ years of experience performing mechanical, electrical, or electromechanical equipment repairs and preventive maintenance.
- Field-based position with regular travel to customer locations throughout Montgomery County, Philadelphia, Lehigh Valley, and surrounding areas.
- Company vehicle provided.
- Opportunity to work independently while remaining connected to a collaborative service team.
- Standard support hours are Monday through Friday.
- Flexible work schedule required to accommodate early morning, evening, or urgent service needs when necessary.
- Some after‑hours, weekend, holiday, and on‑call support may be required.
- Travel between multiple customer locations throughout the service territory is expected.
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804‑523‑8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine‑Readable Files on behalf of Everforth Apex Systems.
© 2026 Everforth, Inc. All rights reserved.
Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.
NYSE: EFOR
4400 Cox Road
Suite 200
Glen Allen, Virginia 23060
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