Field Service Technician

Job Juncture; Philadelphia (Philadelphia County); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical

Vision

401k with match

Company paid disability

10 paid holidays

Paid time off

Job summary

ProSearch Recruiting Partners is seeking a Field Service Technician to travel to customer sites within 50 miles of a major airport for commissioning, integration, and service of factory automation equipment. You will support sales and provide on-site solutions while documenting work and maintaining safety standards.

The role requires strong technical skills, excellent communication, and the ability to work with minimal supervision. Competitive hourly pay with comprehensive benefits is offered.

Qualifications

• Must be able to communicate clearly with customers and internal teams.
• Proficient with Microsoft Office suite and internet navigation.
• Ability to interpret technical manuals and electrical/mechanical data.
• Must be able to document service activity and downtime accurately.

Responsibilities

• Supporting sales staff by servicing company equipment at client sites.
• Providing on-site service solutions for equipment at customer locations.
• Documenting all service performed and future needs.
• Maintaining OSHA/MIOSHA safety standards and a safe work environment.
• Communicating with other departments as needed and providing timely reports.
• Overtime may be required based on workload and customer needs.
• Other duties as assigned by management.

Skills

Microsoft Office

Internet literacy

I/O troubleshooting

Electrical testing equipment

Mechanical/electrical troubleshooting

Technical reading comprehension

Documentation of technical data

Customer service

Time management

Team player

Communication skills

Minimal supervision

Authorized to work in US

OT willingness

Job description

Must live within 50 miles of a major airport

ProSearch RecruitingPartners,anindependentfranchiseofthe MRINetwork thatspecializesinhiringforfactoryautomationOEMsandintegratorsishiringforaworldleadingOEMofCNCmachinery,machiningcenters,andautomationsystemswhoisgrowingtheirfieldserviceteamnationwide!TheFieldServiceEngineerwillbeakey team member direct hire for a leading manufacturer of laser cutting and turning machinery . The Field Service Technician will travel to customer sites for commissioning, integration, and to provide problem solving solutions .

The Field Service Technician will be responsible for

Support ing the sales staff in servicing company equipment

P roviding solutions for service of equipment for customers at the customer site

Carefully and accurately document ing all service performed on the equipment as well as what service needs are to be accomplished on the equipment in the future

Maintain ing excellent customer service and customer satisfaction

Demonstrat ing applicable company software capabilities to the customer

Prepar ing timesheets, service reports and installation forms, timely and accurately

Accurately track ing expenses and complet ing expense reports in a timely manner

Maintain ing a safe work environment and operate within OSHA/MIOSHA guidelines

Communicat ing with other departments as necessary

A bility to work overtime as required by workload and customer necessity

Other duties as assigned by management

The Field Service Technician will be rewarded with:

$30.00-$40.00 Hourly Pay

Comprehensive benefits available at a great rate !

Medical

Vision

401k with match

Company paid long and short-term disability

10 paid holidays

Paid time off ( 15 days to start!)

The Field Service Technician will excel with:

Proficient in Microsoft Office (Word, Excel, Outlook)

Able to effectively use the Internet

Ability to understand and use I/O structure for technical trouble shooting purposes

Ability to effectively utilize electric/electronic test/measurement equipment

Must be able to effectively understand, analyze, and resolve technical mechanical or electrical issues based on measured data results

Proficient in reading and comprehending technical information as presented in equipment manuals or in electronic media

Ability to accurately document technical data in terms of the steps taken to resolve equipment and product issues

Ability to communicate technical issues as well as the steps taken to resolve those issues with the company corporate office

Proven customer service skills with a primary focus on customer relationships

Highly organized

Excellent verbal and written communication skills

Must be able to work effectively with minimal supervision

Resourceful; able to discern who to call for assistance based on the technical situation at hand

Must have excellent time management skills

Effective team player who can work with all levels of team members as well as with all different types and levels of customers

Must be authorized to work in the United States without sponsorship

This Company uses E-Verify to confirm identity and employment eligibility

Apply for this position

I am willing to relocate for a new position

I do not and will not require sponsorship to work in the US

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