Field Service Technician

Topcon Positioning Systems; Jessup (Lackawanna County); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Paid holidays / PTO

Job summary

Topcon Positioning Group in the United States is seeking a Field Service Technician to install, support, and optimize Topcon Machine Control systems on construction equipment at active job sites. This hands-on, field-based role emphasizes travel, direct customer interaction, and a clear growth path into senior technician, trainer, or sales engineering roles.

Paid training and mentorship are provided, with an expectation to work outdoors in variable conditions and to maintain a professional,

Qualifications

• Strong mechanical and technical aptitude.
• Comfort troubleshooting electro-mechanical, hydraulic, and electronic systems.
• Customer-first mindset with strong communication.
• Willingness to travel as needed.
• Experience with machine control installations is a plus but not required.
• Physically capable of climbing onto large equipment and lifting up to 75 pounds.

Responsibilities

• Install and service Topcon Machine Control systems on: Dozers, Motor Graders, Excavators, Skid Steers, Compactors, Pavers and Curb Machines.
• Troubleshoot complex hardware, software, hydraulic, and electronic systems to improve machine accuracy and performance.
• Research and diagnose technical issues to identify effective solutions.
• Provide pre- and post-sale technical support for customers and sales teams via: On-site visits, Phone, E-mail, Remote support tools.
• Represent the company professionally at customer job sites and build long-term relationships.
• Work outdoors in varied conditions: rain, heat, and cold are part of the job.

Skills

Mechanical aptitude

Electrical/electronic systems

Troubleshooting

Customer-focused

Communication

Travel willingness

Valid driver’s license

Education

High school diploma or trade school

Job description

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com).

We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.

Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.

To learn more about Topcon career opportunities go to www.topconcareers.com.

Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Ourvast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty.16 locations, covering 20 states. Solutions Is Our Middle Name.

Love working with your hands, being out in the field, and seeing the direct impact of your work?

This role is perfect for technicians who enjoy travel, thrive on construction sites, and want to build a long‑term career in construction technology, while still being home most weekends.

As a Field Service Technician, you’ll be the trusted technical expert working directly with contractors and equipment operators to install, support, and optimize cutting‑edge Topcon Machine Control systems. You won’t always be stuck behind a desk, your “office” is the jobsite, alongside customers who rely on your expertise to keep projects moving.

Why This Role Stands Out

• Hands‑on, field‑based work on real construction equipment
• Travel‑focused role with variety, typically home on weekends
• Clear growth path into advanced technical roles, senior technician, training, or sales support
• Paid training and mentorship -no prior machine control experience required
• Direct customer interaction -build relationships and become a go‑to problem solver
• Cutting‑edge technology in a growing construction retail environment

What You’ll Do

• Install and service Topcon Machine Control systems on:
  • Dozers
  • Motor Graders
  • Excavators
  • Skid Steers
  • Compactors
  • Pavers and Curb Machines
• Troubleshoot complex hardware, software, hydraulic, and electronic systems to improve machine accuracy and performance
• Research and diagnose technical issues to identify effective solutions
• Provide pre‑and post‑sale technical support for customers and sales teams via:
  • On‑site visits
  • Phone
  • E-mail
  • Remote support tools
• Represent the company professionally at customer job sites and build long‑term relationships
• Work outdoors in varied conditions: rain, heat, and cold are part of the job

What We’re Looking For

• Strong mechanical and technical aptitude
• Comfort troubleshooting electro‑mechanical, hydraulic, and electronic systems
• Customer‑first mindset with strong communication skills
• Quick learner who enjoys mastering new technology
• Intermediate computer skills (software navigation, diagnostics, documentation)
• Physically capable of:
  • Climbing onto large equipment
  • Lifting up to 75 pounds
• Willingness to travel as needed (travel fluctuates based on business demands)
• Valid Driver’s License with a clean driving record

Education & Experience

• High school diploma or trade school preferred
• Field experience or prior work with:
  • Heavy equipment
  • Construction machinery
  • Automotive, diesel, electrical, or mechanical systems
• Experience with machine control installations is a plus. but not required
• Willingness and aptitude to learn heavy equipment operation and advanced technology

Growth & Career Development

This isn’t a “dead‑end” technician role. We invest in your development with:

• Ongoing technical training
• Exposure to advanced construction technology
• Opportunities to advance into senior technician, trainer, or sales engineering roles
• A respected position within a growing construction retail organization

Base Pay:

Expected Base Pay Range: $28.00 to $34.00 Hourly

Benefits*

Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements.

Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant’s sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation.

*Topcon time off policies can vary as well as roles which are exempt or non‑exempt. For hourly (“non‑exempt”) employees, we offer personal paid time off which accrues in accordance with local standards. For salaried (“exempt”) employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs. All paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package.

EEO Statement:

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.