Field Service Technician

Scorpion Therapeutics; Annapolis (MD); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Comprehensive benefits

Ongoing training

Career advancement opportunities

Job summary

Unknown is seeking a Field Service Technician to install, support, and troubleshoot Topcon Machine Control systems on construction equipment in the field. You will perform on-site installations and complex diagnostics while delivering technical customer support.

The role emphasizes outdoor work, building contractor relationships, and professional representation at customer sites, with travel up to 75% and competitive hourly pay plus benefits.

Qualifications

• High school diploma or trade school required.
• Mechanical, electrical, or heavy equipment experience.
• Strong troubleshooting skills with electro-mechanical systems.
• Customer-focused communication skills.
• Ability to lift up to 75 pounds.
• Valid driver7s license with a clean record.
• Willingness to travel as needed.

Responsibilities

• Install, support, and troubleshoot Topcon Machine Control systems on construction equipment.
• On-site installation and hardware/software diagnostics.
• Provide technical customer support via multiple channels.
• Build relationships with contractors and equipment operators.
• Work outdoors in varied conditions.
• Represent the company professionally at customer sites.

Skills

Customer-focused communication

Troubleshooting electro-mechanical

Field service experience

Valid driver’s license

Education

High school diploma or trade school

Tools

Topcon Machine Control systems

Job description

Role: Field Service Technician specializing in construction technology, focusing on installing, supporting, and troubleshooting Topcon Machine Control systems on various construction equipment.

Responsibilities include on-site installation, complex hardware/software diagnostics, and providing technical customer support via multiple channels.

The position emphasizes building relationships with contractors and equipment operators, working outdoors in diverse conditions, and maintaining professional representation at customer sites.

Requirements: High school diploma or trade school; mechanical, electrical, or heavy equipment experience; strong troubleshooting skills with electro-mechanical systems; customer-focused communication skills; physical ability to lift up to 75 pounds; valid driver’s license with a clean record; willingness to travel as needed.

Preferred: Experience with heavy machinery, construction equipment, or machine control systems; mechanical or electrical backgrounds; eagerness to learn advanced technology.

High-value: Construction industry focus, equipment calibration and troubleshooting, cross-functional collaboration with sales and technical teams, and career growth into senior technical or training roles.

Work setup: Field-based with up to 75% travel; competitive hourly pay ($28-$34/hr) and comprehensive benefits. The role offers ongoing training, professional development, and advancement opportunities in a growing construction retail environment.