Field Service Technician

Topcon Positioning Systems (Topcon); Annapolis (MD); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

Topcon Positioning Systems is seeking a Field Service Technician to install and service machine control systems on heavy equipment across job sites. The role emphasizes hands-on field work with travel, typically home on weekends, and opportunities to grow into advanced technical or training roles.

The position offers base pay with comprehensive benefits and requires a strong mechanical/electrical aptitude, comfort with field troubleshooting, and a customer-first mindset.

Qualifications

• High school diploma or trade school (preferred).
• Experience with heavy equipment or construction machinery is a plus.
• Willingness and aptitude to learn heavy equipment operation and advanced technology.

Responsibilities

• Install and service Topcon Machine Control systems on dozers, motor graders, excavators, skid steers, pavers and curb machines.
• Troubleshoot complex hardware, software, hydraulic, and electronic systems to improve machine accuracy.
• Provide on-site, phone, email, and remote technical support for customers and sales teams.
• Represent the company professionally at customer job sites and build long-term relationships.
• Work outdoors in varied conditions; travel as needed and home weekends when possible.

Skills

Field service

Mechanical aptitude

Electrical troubleshooting

Hydraulic systems

Customer service

Driver's license

Education

High school diploma or trade school

Job description

## Field Service TechnicianApplylocations: Annapolis Jct, MDtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR107444Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com).We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.To learn more about Topcon career opportunities go to www.topconcareers.com. Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name. **Love working with your hands, being out in the field, and seeing the direct impact of your work?** This role is perfect for technicians who enjoy travel, thrive on construction sites, and want to build a long‐term career in construction technology, while still being home most weekends.As a **Field Service Technician**, you’ll be the trusted technical expert working directly with contractors and equipment operators to install, support, and optimize cutting‐edge **Topcon Machine Control systems**. You won’t always be stuck behind a desk, your “office” is the jobsite, alongside customers who rely on your expertise to keep projects moving. **Why This Role Stands Out*** **Hands-on, field-based work** on real construction equipment* **Travel-focused role** with variety, typically home on weekends* **Clear growth path** into advanced technical roles, senior technician, training, or sales support* **Paid training and mentorship**-no prior machine control experience required* **Direct customer interaction**-build relationships and become a go-to problem solver* **Cutting-edge technology** in a growing construction retail environment **What You’ll Do*** Install and service **Topcon Machine Control systems** on: + Dozers + Motor Graders + Excavators + Skid Steers + Compactors + Pavers and Curb Machines* Troubleshoot complex hardware, software, hydraulic, and electronic systems to improve machine accuracy and performance* Research and diagnose technical issues to identify effective solutions* Provide **pre‐ and post‐sale technical support** for customers and sales teams via: + On-site visits + Phone + E-mail + Remote support tools* Represent the company professionally at customer job sites and build long-term relationships* Work outdoors in varied conditions: rain, heat, and cold are part of the job **What We’re Looking For*** Strong **mechanical and technical aptitude*** Comfort troubleshooting **electro‐mechanical**, hydraulic, and electronic systems* **Customer-first mindset** with strong communication skills* Quick learner who enjoys mastering new technology* Intermediate computer skills (software navigation, diagnostics, documentation)* Physically capable of: + Climbing onto large equipment + Lifting up to **75 pounds*** Willingness to travel as needed (travel fluctuates based on business demands)* Valid Driver’s License with a clean driving record**Education & Experience*** High school diploma or trade school preferred* Field experience or prior work with: + Heavy equipment + Construction machinery + Automotive, diesel, electrical, or mechanical systems* Experience with machine control installations is a plus. but **not required*** Willingness and aptitude to learn heavy equipment operation and advanced technology **Growth & Career Development**This isn’t a “dead-end” technician role. We invest in your development with:* Ongoing technical training* Exposure to advanced construction technology* Opportunities to advance into senior technician, trainer, or sales engineering roles* A respected position within a growing construction retail organization**Base Pay:**Expected Base Pay Range: $28.00 to $34.00 Hourly**Benefits\***:Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements. Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant’s sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process. \*Topcon time off policies can vary as well as roles which are exempt or non-exempt. For hourly (“non-exempt”) employees, we offer personal paid time off which accrues in accordance with local standards. For salaried (“exempt”) employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs. All paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package.