Field Service Technician

Windowsdirectusa; Cincinnati (OH); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid training

Company vehicle

401K with company matching

Medical, vision, dental insurance

Paid time off

Job summary

Windowsdirectusa in Cincinnati seeks 1-2 energetic Field Service Technicians to service and repair windows, doors, baths and showers at customers' homes, performing onsite measurements for proper ordering sizes.

You will diagnose issues, provide outstanding customer service, and complete repairs in the field, with a company vehicle and tooling provided, plus benefits and growth opportunities.

Qualifications

• 3-5 years remodeling or construction experience
• Windows, doors, bath and showers installation knowledge
• Ability to lift medium to heavy objects and perform field repairs

Responsibilities

• Provide service and address warranty issues with windows, doors, bath or showers
• Troubleshoot & repair windows, doors, bath or showers at customer's home
• Onsite inspections to measure windows, doors or baths for proper ordering sizes
• Provide outstanding customer service
• Adjust, repair or replace items as necessary - Repairs can include but are not limited to bath, shower, windows, doors, carpentry, painting or drywall
• Diagnose issues such as: air or water infiltration, poor operation, interlock issues, seal failure, drywall repair, water leaks etc.

Skills

Remodeling experience

Customer service

Field troubleshooting

Windows/doors installation

Tools

Metal brake

Caulking

Capping

Job description

Dynamic, growing replacement window & door company is seeking 1-2 energetic, experienced Field Service Technicians. Due to explosive growth, we need to add to our highly successful service team!

A strong starting wage of $22-$24 per hour (depending on experience), a company vehicle, benefits, 401K and an opportunity for growth for the right person(s)!

Services You Will Provide:

• Provide service and address warranty issues with windows, doors, bath or showers
• Troubleshoot & repair windows, doors, bath or showers at customer's home
• Onsite inspections to measure windows, doors or baths for proper ordering sizes
• Provide outstanding customer service
• Adjust, repair or replace items as necessary - Repairs can include but are not limited to bath, shower, windows, doors, carpentry, painting or drywall.
• Diagnose issues such as: air or water infiltration, poor operation, interlock issues, seal failure, drywall repair, water leaks etc.

What We Require:

• 3-5 years of remodeling or construction experience, windows, doors, bath and showers are a plus
• Windows, doors, bath and showers installation knowledge
• Experience with using a metal brake, capping and caulking windows an doors
• Experience with minor plumbing and caulking in the wet space in the bathroom
• Ability to do minor trim work around windows and patio doors both inside and out
• Great customer service skills and ability to troubleshoot in the field
• Good computer skills and communication skills
• Ability to lift medium to heavy objects alone and with help

What We Offer:

• Paid training
• Competitive wages of $22 - $24 per hour, plus company vehicle and tools
• 401K plan (with company matching)
• Medical, vision, dental insurance (50% paid by company)
• PTO - vacation time, sick time, and holiday pay

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person