Field Service Tech: Office Equipment & Networking

Copier Careers; West Palm Beach (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Copier Careers in the United States seeks a Field Service Technician to manage a territory throughout Palm Beach County, FL. The ideal candidate is self-motivated with a high level of customer service and a basic understanding of networking and connectivity to support equipment integration.

Candidates must obtain A+ certification within their first year. This role offers a competitive compensation package and benefits, with opportunities to grow technical skills in a dynamic field service

Qualifications

• Attendance and reliability are essential.
• Valid driver’s license and clean driving record required.
• Strong customer-relations skills and ability to manage client expectations.
• Customer service mindset with the ability to handle escalations professionally.
• Dependability and punctuality in managing service schedules.
• Solid problem-solving abilities with diagnostic skills.
• Results-oriented with a proactive approach to service improvements.
• Team-player who collaborates with field and office staff.
• Clear verbal communication for customer interactions.
• Effective written communication for reporting and documentation.

Responsibilities

• Repairs and maintains office equipment by performing diagnostic tests, cleaning, repairing, or replacing parts and components; maintains parts and supplies inventory.
• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Determines causes of office equipment failure by operating equipment; observing functioning; conducting tests; researching manuals.
• Documents service actions by completing forms, reports, logs, and records.
• Complies with regulations by adhering to codes, specifications, and rules.

Skills

Attendance

Clean Driving Record

Client Relationships

Customer Service

Dependability

Problem Solving

Results Driven

Team-player

Verbal Communication

Written Communication

Education

A+ Certification

Job description

Copier Careers in the United States seeks a Field Service Technician to manage a territory throughout Palm Beach County, FL. The ideal candidate is self-motivated with a high level of customer service and a basic understanding of networking and connectivity to support equipment integration.

Candidates must obtain A+ certification within their first year. This role offers a competitive compensation package and benefits, with opportunities to grow technical skills in a dynamic field service