12626: Technician

Copier Careers; West Palm Beach (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Copier Careers in the United States seeks a Field Service Technician to manage a territory throughout Palm Beach County, FL. The ideal candidate is self-motivated with a high level of customer service and a basic understanding of networking and connectivity to support equipment integration.

Candidates must obtain A+ certification within their first year. This role offers a competitive compensation package and benefits, with opportunities to grow technical skills in a dynamic field service

Qualifications

• Attendance and reliability are essential.
• Valid driver’s license and clean driving record required.
• Strong customer-relations skills and ability to manage client expectations.
• Customer service mindset with the ability to handle escalations professionally.
• Dependability and punctuality in managing service schedules.
• Solid problem-solving abilities with diagnostic skills.
• Results-oriented with a proactive approach to service improvements.
• Team-player who collaborates with field and office staff.
• Clear verbal communication for customer interactions.
• Effective written communication for reporting and documentation.

Responsibilities

• Repairs and maintains office equipment by performing diagnostic tests, cleaning, repairing, or replacing parts and components; maintains parts and supplies inventory.
• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Determines causes of office equipment failure by operating equipment; observing functioning; conducting tests; researching manuals.
• Documents service actions by completing forms, reports, logs, and records.
• Complies with regulations by adhering to codes, specifications, and rules.

Skills

Attendance

Clean Driving Record

Client Relationships

Customer Service

Dependability

Problem Solving

Results Driven

Team-player

Verbal Communication

Written Communication

Education

A+ Certification

Job description

Our client is actively hiring a Field Service Technician to manage a territory throughout Palm Beach County, FL. Ideal candidate will be self motivated and have a high level of customer service for the role. Our client is open to candidates interested in getting into the industry as well as candidates with industry experience. Beyond core machine skills, the ideal candidate will possess a foundational understanding of basic networking principles and system connectivity to facilitate optimal equipment integration and service. Candidate must obtain A+ certification within their 1st year of employement.This critical field position offers a competitive compensation package and benefits.

Purpose:

• Repairs and maintains office equipment by performing diagnostic tests; cleaning, repairing, or replacing parts and components; maintains parts and supplies inventory.

Duties:

• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Determines causes of office equipment failure by attempting to operate equipment; observing functioning; conducting diagnostic tests using meters, signal generators, and oscilloscopes; researching engineering and service manuals.
• Documents service actions by completing forms, reports, logs, and records.
• Complies with regulations by adhering to codes, specifications, and rules.
• Demonstrate the knowledge and abilities necessary to perform required job elements to established standards while remaining current regarding technical knowledge and trends.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills / Qualifications:

Attendance; Clean Driving Record; Client Relationships; Customer Service; Dependability; Problem Solving; Results Driven; Team-player; Verbal Communication; Written Communication

Service Technician

West Palm Beach County, FL 33401 USA