Field Service Tech: Install & Train for Clear Communication

Sorenson Communications; Fort Collins (CO); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Mileage Reimbursement

Tablet Provided

Phone Provided

Travel opportunities

Growth Opportunity

Competitive full Benefits Package

Job summary

Sorenson Communications is seeking a customer-focused installer/trainer to help Deaf and hearing customers use CaptionCall devices. You will install phones at customer sites, train users on operation, and occasionally travel to service various locations.

The role emphasizes hands-on support, clear explanations, and building confidence in customers as they communicate with family and colleagues using the CaptionCall system.

Qualifications

• Hands-on installer/trainer role handling devices and customer setup.
• Strong communication to explain usage and ensure customer comfort.

Responsibilities

• Install CaptionCall phone for customers and verify setup.
• Provide hands-on training on using the CaptionCall system and features.
• Travel to local areas to install and service devices as needed.

Skills

Customer service

Installation

Training

Tools

Tablet

Phone

Job description

Sorenson Communications is seeking a customer-focused installer/trainer to help Deaf and hearing customers use CaptionCall devices. You will install phones at customer sites, train users on operation, and occasionally travel to service various locations.

The role emphasizes hands-on support, clear explanations, and building confidence in customers as they communicate with family and colleagues using the CaptionCall system.