Field Service Tech: Install, Repair & Support

Scientific Games, LLC; Albuquerque (NM); On-site; USD 24,435 - 34,801; Full time

Job summary

Scientific Games, LLC is hiring field service professionals in Albuquerque, NM. This role involves servicing, repairing, and installing lottery machines while ensuring customer satisfaction. No previous experience in the lottery industry is required, but candidates must possess excellent communication skills and problem-solving abilities.

The pay rate is $21.50 per hour with requirements including a high school diploma and a clean driving record. Join a committed team where your skills contribute directly to customer service excellence.

Qualifications

• High school diploma or equivalent.
• Experience with troubleshooting computer software and hardware.
• Excellent interpersonal, verbal, and written communication skills.
• Strong customer satisfaction skills and prompt responsiveness.
• Self-starter with independent work ability.
• Strong organization and time-management skills.

Responsibilities

• Perform client-site servicing, repair, survey and installation of products.
• Provide field support for system hardware and software.
• Serve as customer contact for technical issues.
• Diagnose mechanical, hardware, software failures.

Skills

Troubleshooting computer software and hardware

Strong customer satisfaction skills

Interpersonal and communication skills

Organization and time-management

Problem-solving skills

Education

High school diploma or equivalent

Job description

Scientific Games, LLC is hiring field service professionals in Albuquerque, NM. This role involves servicing, repairing, and installing lottery machines while ensuring customer satisfaction. No previous experience in the lottery industry is required, but candidates must possess excellent communication skills and problem-solving abilities.

The pay rate is $21.50 per hour with requirements including a high school diploma and a clean driving record. Join a committed team where your skills contribute directly to customer service excellence.