Lottery Equipment Field Tech I
SCIENTIFIC GAMES
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Benefits offered by this job
Job summary
Scientific Games is seeking field service professionals to service lottery equipment in Tucson, AZ and surrounding areas. You will handle installation, maintenance, and troubleshooting, with a strong emphasis on customer satisfaction and safety.
Training and company-paid tools are provided to ensure first-time fix success. You will join a supportive team, have access to a company vehicle, and benefit from competitive pay, health benefits, paid holidays, PTO, and dental/vision coverage.
Qualifications
- Proven ability to troubleshoot computer hardware and software.
- Strong customer service mindset with effective communication.
- Able to document service activity accurately and timely.
- Capable of working in a team and coordinating with colleagues.
- Maintains professional appearance and adheres to safety standards.
Responsibilities
- Perform client-site servicing, repair and installation of lottery equipment.
- Provide technical support for operations and maintenance of systems.
- Be the primary customer contact for technical and service issues.
- Diagnose failures and determine cost-effective repair solutions.
- Coordinate with team to meet service goals and maintain uptime.
Skills
Education
Job description
Scientific Games is seeking field service professionals to service lottery equipment in Tucson, AZ and surrounding areas. You will handle installation, maintenance, and troubleshooting, with a strong emphasis on customer satisfaction and safety.
Training and company-paid tools are provided to ensure first-time fix success. You will join a supportive team, have access to a company vehicle, and benefit from competitive pay, health benefits, paid holidays, PTO, and dental/vision coverage.
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