Field Service Tech II: Travel-Ready Electrical/Mechanical

Smiths Detection; Hebron Estates (KY); On-site; USD 74,000 - 101,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) with company match

Paid time off

Job summary

Smiths Detection is seeking a Field Service Engineer to travel around Hebron and surrounding areas, providing on-site service and maintenance for our equipment. You will train customers, install and repair systems, and ensure timely documentation and parts management.

The role requires at least 3 years of field service experience on electrical/electronic systems, strong communication, and flexibility to work non-standard hours and travel as needed.

Qualifications

• Strong customer service orientation and ability to work with diverse teams.
• Excellent written and verbal communication skills.
• Willingness to travel and work non-traditional hours.
• Proficiency in MS Office Suite and ability to learn specialized software.

Responsibilities

• Meet daily service repair needs and drive customer satisfaction.
• Install, repair and maintain equipment in the field; provide customer training as needed.
• Document inspections, maintenance, repairs and submit paperwork promptly.
• Order, install and return parts; manage parts cycle time.

Skills

Customer focus

Communication

Time management

Teamwork

Education

Associate’s/Trade Certification

Tools

MS Office Suite

Job description

Smiths Detection is seeking a Field Service Engineer to travel around Hebron and surrounding areas, providing on-site service and maintenance for our equipment. You will train customers, install and repair systems, and ensure timely documentation and parts management.

The role requires at least 3 years of field service experience on electrical/electronic systems, strong communication, and flexibility to work non-standard hours and travel as needed.