Field Service Technician I: Electrical & Field Repair (Detroit)

Smiths Detection; Detroit (MI); On-site; USD 65,000 - 88,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Job summary

Smiths Detection in the Detroit area seeks a Field Service Technician to perform installation, maintenance and repair of electrical and electronic systems at customer sites, including airports. You will document work, train customers, and participate in service sales opportunities while ensuring safety and compliance. Travel and overtime may be required.

A federal background vetting may apply. Strong communication, teamwork, and customer-focused mindset are essential, with a minimum 1–3 years of

Qualifications

• Associate’s degree or related trade certification; 1–3 years field service experience.
• Excellent communication skills and customer-focused mindset; able to work in teams.
• Willing and able to travel on short notice; strong problem-solving ability.

Responsibilities

• Meet daily service repair needs and drive customer satisfaction.
• Install, repair and maintain equipment at customer sites; provide training as required.
• Document inspections, maintenance and repairs; submit paperwork timely.
• Manage parts orders, installations and repair parts cycle time.
• Review logs and prepare formal customer reports as needed.
• Support service sales opportunities and promote revenue programs.
• Maintain tools and test equipment and ensure calibration.

Skills

Communication skills

Customer focus

Teamwork

Travel ability

Education

Associate's Degree/Trade Certification

Military Training

Tools

MS Office Suite

Job description

Smiths Detection in the Detroit area seeks a Field Service Technician to perform installation, maintenance and repair of electrical and electronic systems at customer sites, including airports. You will document work, train customers, and participate in service sales opportunities while ensuring safety and compliance. Travel and overtime may be required.

A federal background vetting may apply. Strong communication, teamwork, and customer-focused mindset are essential, with a minimum 1–3 years of