Field Service Tech II – On‑Site Battery & Energy Systems

EnerSys; Raleigh (NC); On-site; USD 33,000 - 47,000; Full time

Job summary

EnerSys is an industrial technology leader delivering mission-critical stored energy solutions across telecom, data center, industrial, and utility markets. The Field Service Technician II will perform on-site installation, maintenance, and repair, traveling to customer sites to ensure peak equipment performance and minimal downtime.

The role emphasizes customer-focused service, safety compliance, and timely reporting while supporting energy systems for critical infrastructure across diverse

Qualifications

• Minimum 1 year of field service experience in electrical, telecom, or energy-related fields.
• Basic understanding of electrical systems and test equipment.
• Ability to read and interpret technical documents, such as schematics and manuals.
• Solid communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Valid driver's license and acceptable driving record for insurability.
• Availability to work non-standard hours in a 24/7 work week.
• Ability to lift 75 lbs. and carry equipment, climb ladders, and work in confined spaces.
• Must be able to stand for long periods and be on-call/overtime as needed.

Responsibilities

• Travel to customer sites to perform basic installation, preventative maintenance, and basic repair of battery equipment.
• Perform preventative maintenance to ensure optimal equipment performance and minimize downtime.
• Troubleshoot and diagnose common technical issues, replace defective parts, and reassemble equipment.
• Provide on-site technical assistance and training to customers on the safe operation of their equipment.
• Build and maintain strong customer relationships by providing timely, efficient, and professional service.
• Act as a liaison between the customer and the company to ensure customer satisfaction.

Skills

Field service

Electrical knowledge

Communication

Time management

Tools

Test equipment

Job description

EnerSys is an industrial technology leader delivering mission-critical stored energy solutions across telecom, data center, industrial, and utility markets. The Field Service Technician II will perform on-site installation, maintenance, and repair, traveling to customer sites to ensure peak equipment performance and minimal downtime.

The role emphasizes customer-focused service, safety compliance, and timely reporting while supporting energy systems for critical infrastructure across diverse