Field Service Tech II — Gaming Equipment, Hybrid Reno

Light & Wonder, Inc.; Reno (NV); Hybrid; USD 30,000 - 39,000; Full time

Job summary

Light & Wonder, Inc. is hiring a Field Service Tech to install, maintain and troubleshoot electronic gaming devices at casino sites. The role is customer-facing, requiring technical diagnostics, safety adherence and clear reporting.

You will be part of a hybrid Reno, NV team, carrying out preventative maintenance, diagnostics and on-site support for gaming products. Qualifications include a high school diploma or equivalent, plus electronics training or related experience.

Qualifications

• Experience in assembly, testing or repair of electronic gaming devices
• Basic knowledge of electricity, electronics and mechanics of gaming devices
• Understanding of network communication and troubleshooting
• Proficiency with PC operation and MS Office tools
• Ability to read and understand schematics and service manuals

Responsibilities

• Perform preventative maintenance on EGM and ETG devices per standards
• Verify proper operation of devices through diagnostic tests and tests
• Navigate Management Terminal to check EGM status
• Assemble and prepare accessories for installations per change orders
• Complete accurate incident reports and maintenance records
• Maintain detailed daily/weekly tech logs and safety practices
• Review customer issues with management and technical lead
• Travel as required for installations and service visits

Skills

Electronics

Diagnostics

Network basics

PC basics

Office tools

Customer relations

Safety procedures

Education

High school diploma

Electronics training

Job description

Light & Wonder, Inc. is hiring a Field Service Tech to install, maintain and troubleshoot electronic gaming devices at casino sites. The role is customer-facing, requiring technical diagnostics, safety adherence and clear reporting.

You will be part of a hybrid Reno, NV team, carrying out preventative maintenance, diagnostics and on-site support for gaming products. Qualifications include a high school diploma or equivalent, plus electronics training or related experience.