Field Service Tech I: Printer & MFP Specialist (MS)

Toshiba America Business Solutions; Oxford (MS); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with match

Employee Assistance Programs

Pre-tax spending accounts

Pet insurance

Employee discounts

Generous paid holidays, vacation &sick

Job summary

Toshiba America Business Solutions is seeking a Field Service Technician I to join the team in Gluckstadt, MS. You will repair and service office technology, provide customer training, and support installations and upgrades in your territory.

The role emphasizes hands-on work, problem solving, and direct customer interaction, with opportunities to learn across leading office technologies and MPS environments.

Qualifications

• Minimum of 1 year of experience in technical repair, service, installation, training, or support of copier and office equipment.
• Experience with document management systems, printers, and related devices is a plus.
• Relevanteducation, certifications, or internships may be considered in lieu of the required experience.

Responsibilities

• Maintain, service, and repair printers, copiers, and other office technology at customer locations
• Provide product training and support to customers
• Diagnose equipment issues and perform installations, upgrades, modifications, removals, and retrofits
• Complete service calls based on priority while managing your schedule effectively
• Maintain parts inventory, tools, and test equipment, and perform preventative maintenance
• Complete required Toshiba, dealer, and manufacturer training, and rebuild components in the shop as needed
• Accurately document service activities and follow safety policies and procedures

Skills

Technical repair

Installation

Training

Office equipment

Education

High School Diploma or GED

Tools

Printers

ID badges

Fingerprint tech

Job description

Toshiba America Business Solutions is seeking a Field Service Technician I to join the team in Gluckstadt, MS. You will repair and service office technology, provide customer training, and support installations and upgrades in your territory.

The role emphasizes hands-on work, problem solving, and direct customer interaction, with opportunities to learn across leading office technologies and MPS environments.