Field Service Tech I (ATM Equipment) - Belair

Crane Payment Innovations Inc.; Bel Air (MD); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Competitive salaries

Paid time off

Sick time off

Medical, dental, & vision insurance

Flexible spending accounts

Job summary

Crane Payment Innovations is seeking a Service Technician I to service coin and currency equipment at client sites in Belair and surrounding area. You will work with the Field Support team to install, repair, and perform preventative maintenance on our devices located at customer sites.

The role requires 1–3 years in technical service, strong electromechanical aptitude, excellent communication, and the ability to travel 90% of the time with occasional overnight stays.

Qualifications

• 1 to 3+ years of working in Technical Service position or similar background
• Must be able to gain access to highly secured environments
• Strong electromechanical aptitude
• Excellent verbal and written communication skills, including a positive attitude
• Strong Attention to details - able to proof their own work
• Proficient in iOS, MS Office applications and Windows OS
• Ability to travel to client sites and meet deadlines
• Ability to lift, push, or carry up to 50 pounds
• Ability to stand for long periods during servicing

Responsibilities

• Service, upgrade and perform preventative maintenance on company equipment
• Travel by vehicle on a daily basis to client sites
• Work with branch employees to satisfy client needs
• Address customer service requests within the specified contract response time
• Extended Hours Coverage periods and on-call duty where applicable
• Safeguard and maintain a balanced vehicle stock of parts

Skills

Electromechanical aptitude

Customer service

Verbal communication

Written communication

iOS proficiency

Windows OS

MS Office

Problem solving

Time management

Detail oriented

Tools

MS Office

Windows OS

iOS

Job description

Crane Payment Innovations is seeking a Service Technician I to service coin and currency equipment at client sites in Belair and surrounding area. You will work with the Field Support team to install, repair, and perform preventative maintenance on our devices located at customer sites.

The role requires 1–3 years in technical service, strong electromechanical aptitude, excellent communication, and the ability to travel 90% of the time with occasional overnight stays.