Field Service Tech — Home Appliances & Electronics

LG Electronics USA; Lincolnshire (IL); In loco; USD 37.000 - 43.000; Tempo pieno

Vantaggi offerti da questo lavoro

No-cost premiums for medical, dental,

401(k) Retirement Savings Plan with 회사

Paid Time Off

Short-Term Incentives

Mental health resources

Parental leave

Life and Disability Insurance

Descrizione del lavoro

LG Electronics USA is seeking a Field Service Technician (DMST) to service LG appliances, TVs, and A/C units across the North Chicago, IL metro area. You will diagnose, repair, and maintain products at customer sites, travel to homes, and document work while upholding LG's service standards.

Ideal candidates have at least 1 year in a technical role, ability to lift up to 50 pounds, a valid driver’s license, and EPA certification. LG offers strong benefits and a competitive recruiting range.

Competenze

• Minimum 1 year experience in a technical role (Appliance repair preferred).
• Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
• Experience in the use of tools, and diagnostic test equipment.
• Ability to properly trouble-shoot, diagnose, repair and document product/system issues.

Mansioni

• Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
• Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
• Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
• Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
• Immediately and accurately process paperwork and perform data entry upon completion of each job.
• Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
• Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).

Descrizione del lavoro

LG Electronics USA is seeking a Field Service Technician (DMST) to service LG appliances, TVs, and A/C units across the North Chicago, IL metro area. You will diagnose, repair, and maintain products at customer sites, travel to homes, and document work while upholding LG's service standards.

Ideal candidates have at least 1 year in a technical role, ability to lift up to 50 pounds, a valid driver’s license, and EPA certification. LG offers strong benefits and a competitive recruiting range.