Field Service Team Lead, Cardiovascular EP Tech

Johnson & Johnson MedTech; Denver (CO); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Company car through Fleet

Hybrid work arrangement

Job summary

Johnson & Johnson MedTech is seeking a Field Service Team Leader to guide a team of field service engineers across multiple U.S. locations.

The role involves installation, service and repair of cardiovascular equipment, with regional ownership and a focus on customer satisfaction. The position supports a hybrid work model with frequent travel to customer sites, requiring strong leadership, communication, and problem-solving abilities.

Qualifications

• Vocational/Trade Certificate or higher with related work experience (4–6 years).
• Associate degree with 6 years’ Cardiology or Electrophysiology experience (preferred).
• Bachelor’s degree (Biomedical Engineering/Electronics) is preferred.

Responsibilities

• Supervise a team of Field Service Engineers and manage account schedules.
• Install, operate, repair, and modify equipment within the territory.
• Coordinate region-wide activities to support all Biosense Webster products.
• Respond to emergency service requests and troubleshoot causes.
• Guide doctors, nurses, and hospital staff; ensure customer satisfaction.
• Maintain preventive maintenance programs and service records.

Skills

Project Management

Leadership

Communication skills

English verbal & written

Problem solving

Microsoft Office

Travel availability

Education

Vocational/Trade Certificate

Associate degree

Bachelor's degree in Biomedical/Electronics/Engineering

Tools

Service Management System

Microsoft Office

Job description

Johnson & Johnson MedTech is seeking a Field Service Team Leader to guide a team of field service engineers across multiple U.S. locations.

The role involves installation, service and repair of cardiovascular equipment, with regional ownership and a focus on customer satisfaction. The position supports a hybrid work model with frequent travel to customer sites, requiring strong leadership, communication, and problem-solving abilities.