Field Service Team Lead, Cardio MedTech Installations

Johnson & Johnson Innovative Medicine; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Johnson & Johnson is seeking a Field Service Team Lead to guide a team of engineers in delivering installation, service, and repair across the eastern half of the United States. This field-based role requires coordinating schedules and resources to ensure high-quality customer outcomes at multiple sites.

The ideal candidate will lead in-field operations for Biosense Webster products, oversee timely service delivery, and collaborate with cross-functional teams to support customers across Boston,

Responsibilities

• Supervise a team of Field Service Engineers and manage the account schedule.
• Perform installation, operation, repair and modification of equipment within assigned territory.
• Manage region and schedule to facilitate technical/engineering work for all products serviced by Biosense Webster.
• Respond to customer requests for emergency service and determine causes.

Job description

Johnson & Johnson is seeking a Field Service Team Lead to guide a team of engineers in delivering installation, service, and repair across the eastern half of the United States. This field-based role requires coordinating schedules and resources to ensure high-quality customer outcomes at multiple sites.

The ideal candidate will lead in-field operations for Biosense Webster products, oversee timely service delivery, and collaborate with cross-functional teams to support customers across Boston,