Field Service Supervisor – Route & Sales Lead

Cintas Corporation; Landover (MD); On-site; USD 74,000 - 95,000; Full time

Benefits offered by this job

401(k) with Company Match/Profit-Shar

Employee Stock Ownership Plan (ESOP)

Paid Time Off and Holidays

Job summary

Cintas is seeking a Service Supervisor to work with the customer-facing service team on route and in-house tasks. The role includes supervising, hiring, training, and evaluating staff to ensure top customer service and product quality, while driving a company vehicle to client sites and assisting with physical tasks.

This middle-management position oversees service areas including renewals, route efficiency, and driver compliance, with emphasis on excellent customer relationships and operational

Qualifications

• Must meet all requirements outlined by DOT or Provincial requirements for driving a regulated vehicle weighing over 10,000 lbs.
• Active driver's license required.
• Be at least 21 years old.
• Obtain a DOT medical certification.
• Provide documentation of previous employment.

Responsibilities

• Supervise the service team that provides customer service, sales and pick-up/delivery of products.
• Hire, train, develop and evaluate the service team to ensure high service and product quality.
• Drive a company vehicle to and from customer sites and assist with lifting, carrying and walking in/out of accounts.
• Oversee key service areas: maintaining customer relationships, renewals of contracts, increasing internal sales, route efficiency and driver compliance.

Skills

High School Diploma/GED

Education

Bachelor's degree preferred

Job description

Cintas is seeking a Service Supervisor to work with the customer-facing service team on route and in-house tasks. The role includes supervising, hiring, training, and evaluating staff to ensure top customer service and product quality, while driving a company vehicle to client sites and assisting with physical tasks.

This middle-management position oversees service areas including renewals, route efficiency, and driver compliance, with emphasis on excellent customer relationships and operational