Field Service Supervisor: Pest Control & Growth

Northwest Exterminating; Miami, Northern (FL, KY); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Company vehicle & devices

Comprehensive benefits

401(k) with company match

Paid time off

Employee discounts

Quality training

Job summary

Northwest Exterminating is seeking a Service Supervisor to lead field teams and coordinate pest-control operations outdoors. You will manage technicians, ensure safety and equipment standards, and enhance customer satisfaction in a fast-paced environment.

Responsibilities include training staff, optimizing routes, handling client concerns, and maintaining quality service across routes with a strong emphasis on teamwork and reliability.

Qualifications

• High School Diploma or equivalent required.
• Pest experience preferred.
• Ability to obtain a pesticide license within 90 days of employment (company paid).
• Ability to work in the field independently & manage a team.

Responsibilities

• Reflects the Northwest Way.
• Builds strong relationships with internal and external customers to create “Customer’s for Life.”
• Ensure that vehicles and equipment are maintained to manufacturer’s and company standards.
• Resolve customer complaints.
• Responsible for inventory control.
• Performs QC inspections in the field.
• Performs production work as needed.
• Assist with the routing and supervision of the techs to achieve high levels of productivity.
• Assist with training of new technicians and refresher training for experienced technicians.
• Self-motivated and able to work in a fast-paced environment
• Acts with integrity by keeping commitments
• Excellent organizational, problem-solving, and customer service skills
• Demonstrate coaching and development ability through strong written and verbal communication

Skills

Pest control experience

Leadership

Customer service

Education

High School Diploma or equivalent

Job description

Northwest Exterminating is seeking a Service Supervisor to lead field teams and coordinate pest-control operations outdoors. You will manage technicians, ensure safety and equipment standards, and enhance customer satisfaction in a fast-paced environment.

Responsibilities include training staff, optimizing routes, handling client concerns, and maintaining quality service across routes with a strong emphasis on teamwork and reliability.