Field Service Supervisor, Energy Systems

EnerSys

Town of De Witt (NY)

On-site

USD 39,000 - 48,000

Full time

14 days+

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Benefits offered by this job

PTO & holidays

Health insurance

Life and disability insurance

Tuition reimbursement

Flex spending

Employee stock purchase plan

401K

Job summary

EnerSys is a global leader in stored energy solutions for industrial applications with over 100 years of battery experience. The company supports more than 10,000 customers across 100+ countries, with worldwide manufacturing and service presence and headquarters in Reading, PA.

The role involves providing technical and application support for EnerSys products in the assigned area, aiming for profitable service margins aligned with the business plan and targets.

Qualifications

Minimum five years related experience in a technical/service role.
Proficient in Microsoft Office and internet usage.
Able to read, write, and comprehend English; perform basic math.
Solid mechanical and electrical aptitude; problem-solving ability.
Experience with ERP/SAP is a plus.

Responsibilities

Maintain a safe, orderly work environment.
Identify target end-user accounts and sell service programs.
Provide customer relations and resolve issues.
Supervise field support/technicians and oversee service operations.
Develop and conduct training on equipment safety and operation.

Skills

Customer service

Field support

Mechanical aptitude

Electrical aptitude

Education

College Degree preferred

High school Diploma/GED with industry related experience

Tools

ERP/SAP

MS Office

Job description

The role involves providing technical and application support for EnerSys products in the assigned area, aiming for profitable service margins aligned with the business plan and targets.

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