Field Service Supervisor

Reyes Coca-Cola Bottling; Downey (CA); On-site; USD 78,000 - 99,000; Full time

Job summary

Join a leading beverage provider as a Field Service Supervisor, where you'll manage a dedicated team ensuring top-notch service for cold drink equipment. This dynamic role involves coaching team members, analyzing performance metrics, and liaising with customers to enhance service quality. With a strong focus on leadership and operational excellence, you'll play a pivotal role in driving productivity and achieving key performance indicators. The company offers a competitive salary, comprehensive benefits including medical, dental, and retirement plans, and a supportive work environment that prioritizes employee well-being. If you're ready to make a significant impact in a thriving industry, this opportunity is for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K Match

Paid Time Off

Education Reimbursement

Complimentary Health Screenings

Qualifications

• Bachelor's degree with 3+ years of experience or equivalent experience.
• Supervisory experience is preferred but not mandatory.

Responsibilities

• Manage a team of Service Technicians for equipment installation and repair.
• Deliver field service vision and ensure KPI targets are met.
• Analyze business data and manage financial controls.

Skills

Team Leadership

Mechanical Skills

Data Analysis

Customer Service

Education

Bachelor's Degree

High School Diploma or Tech School Certification

Electrical Certification

Vocational Certification

Job description

Join the leading beverage provider, Reyes Coca-Cola Bottling!

• Shift: 1st shift, 8am-5pm - need for flexible
• Benefits: Medical, Dental, Vision, 401K Match, PTO, Education Reimbursement
• Salary: $78,648-98,310 plus annual target bonus

If you enjoy our products, you’ll really enjoy being a part of our team!

Position Summary:

The Field Service Supervisor (FSS) manages a team of Service Technicians who install and/or repair cold drink and/or fountain equipment. This position provides superior mechanical equipment service and/or delivery to customer accounts within an assigned geography ensuring a high level of beverage quality and equipment service. The FSS manages budgets and operating expenses.

Position Responsibilities:

• Delivers the company’s field service vision while identifying, sharing, and implementing best practices to ensure KPI targets are defined, and goals are met.
• Coach, motivate and develop team members while leading productivity improvement of team.
• Act as a liaison with customers and sales teams to respond to issues from a supervisor level.
• Analyze and assess relevant business data for field service metrics and manage financial controls as the Supervisor.
• Other duties as assigned.

Required Education and Experience:

• Bachelor’s degree with 3 plus years of related experience and 0 to 1 plus years of supervisory experience, or High School Diploma or Tech School Certification with 6 plus years of specific experience and 1 to 2 plus years of supervisory experience.

Preferred Education and Experience:

• Electrical Certification or Vocational Certification.

Benefits

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.

Equal Opportunity Employee & Physical Demands

Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.

Background Check and Drug Screening

Offers of employment are contingent upon successful completion of a background check and drug screening.

Pay Transparency

Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.