Field Service Supervisor

AHU Technologies Inc; Virginia; Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Field Service Supervisor to lead a team of mechanics in delivering exceptional service on various projects. In this role, you will manage daily operations, ensuring safety and efficiency while maintaining high client satisfaction. You will leverage your extensive experience in maintaining rotating equipment and demonstrate leadership skills to guide your team. This position offers the opportunity to work remotely while making a significant impact in a dynamic environment. If you are passionate about leading teams and ensuring project success, this is the perfect opportunity for you.

Qualifications

• 5+ years of experience in maintaining rotating equipment is required.
• Basic Microsoft Office skills are necessary for daily tasks.

Responsibilities

• Lead a crew of mechanics to ensure project success and client satisfaction.
• Communicate effectively with team and client throughout the project.

Skills

Hands-on maintenance of steam turbines

Maintenance of reciprocating compressors

Basic Microsoft Office Suite skills

Industry leadership

Ability to work in fast-paced environments

Education

5+ years' experience maintaining rotating equipment

2 years leading teams

2 year technical degree

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Teams

Job description

Job Title: Field Service Supervisor

Location: 100% Remote, USA

Reports to: Field Service Manager

FLSA Status: Full-Time, Hourly

Job Summary:

The Field Service Supervisor (FSS) has the full responsibility of managing a working crew of mechanics to support KATS projects. This position will work with the customer site contact to ensure all contractual obligations are being met at the highest level of client satisfaction.

Responsibilities:

1. Safety: The goal is zero recordable injuries.
2. Lead daily shift start-up meetings.
3. Ensure JSA's are completed and any new hazards are identified throughout the day.
4. Execution:
1. Understand the full scope of projects assigned.
2. Ensure other team members understand the scope.
3. Communicate with the client throughout the project keeping them up to date.
4. Utilize team members on the project efficiently and effectively.
5. Ensure appropriate procedures are followed.
6. Ensure documentation is completed in a timely manner, including time sheets, inspection sheets, and pictures stored in the appropriate SharePoint folders.
7. Identify client requests for changes in scope and notify the project manager for potential change orders.
5. Communication:
1. Communicate with team members on the job site to ensure they are working safely and efficiently.
2. Communicate effectively with superiors to give status updates.
3. Communicate regularly with the assigned project engineer to ensure disassembly and assembly are completed correctly and with the proper documentation.
4. Coach team members as needed to improve their performance and communication.
5. Discuss and identify training needs with teammates.
6. Be an advocate for the company and your team.
7. Identify opportunities for additional field service, repair work, or engineered solutions.

Required Skills/Abilities:

1. Demonstrated competency in hands-on maintenance of steam turbines, reciprocating compressors, engines, centrifugal compressors, or gas turbines (typically 5+ years of experience is required).
2. Basic Microsoft Office Suite skills - Outlook, Excel, Teams.
3. Proven industry leadership; recognized by internal and external peers.
4. Ability to work in a fast-paced, deadline-oriented work environment.

Personal Attributes:

1. Integrity - Embody integrity even when no one is watching.
2. Humble - Be curious and listen to learn.
3. Adaptable - Embrace change to drive growth.
4. Camaraderie - Trust and connect with teammates and clients.
5. Accountable - Deliver on your commitments.
6. Creativity - Innovate through collaboration and teamwork.
7. Self-reflective - Willing to analyze self-performance and look for opportunities to improve.
8. Situationally aware - Read the situation and determine the leadership style required.

Education and Experience:

1. 5+ years' experience maintaining rotating equipment required.
2. 2 years leading teams preferred.
3. 2 year technical degree preferred.

Physical Requirements:

1. Ability to stand for long periods, kneel for reasonable periods, climb ladders.
2. Must be able to lift up to 50 pounds at times.
3. Able and willing to travel to various work locations and client sites up to 100%.
4. Able to obtain and maintain a valid state driver's license.
5. Able to pass a comprehensive background check and drug screen.

Metrics:

1. Safety OSHA recordable rate.
2. Client satisfaction.

KATS is an equal opportunity employer. All applicants will be considered for employment regardless of color, race, religion, disability, sex, sexual orientation, gender identity, age, national origin, veteran status, or any other characteristic protected by Federal, State and/or local law.

KATS is a drug-free workplace. (Must be able to pass a comprehensive background check.)

Job Type: Full-time

Pay: $32.00 - $45.00 per hour

Schedule: 8 hour shift

Application Question: Can you travel for job-related requirements 100%?