Field Service Supervisor

Koch Enterprises; Chicago (IL); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a hands-on Field Service Supervisor to lead the installation and commissioning of advanced automated finishing equipment. This role requires extensive travel and offers the chance to work on exciting projects across North America. You'll manage field teams, ensure high-quality execution, and provide technical support to clients. If you have a passion for leadership and customer satisfaction, and thrive in a fast-paced environment, this is the perfect opportunity to advance your career while delivering world-class solutions.

Benefits

Flexible home base

Hands-on technical experience

Diverse industry projects

Qualifications

• 5+ years experience in field service or industrial equipment installation.
• Strong troubleshooting skills in mechanical and electrical systems.

Responsibilities

• Lead installation and commissioning of automated finishing equipment.
• Manage field teams ensuring safe and efficient project execution.
• Provide on-site technical support and customer training.

Skills

Leadership

Troubleshooting

Communication

Mechanical Skills

Electrical Skills

Control Systems Knowledge

Education

Bachelor’s degree in Mechanical Engineering

Bachelor’s degree in Electrical Engineering

5+ years of experience in field service

Tools

PLCs

Robotics

Industrial Automation Technologies

Job description

Field Service Supervisor – Automated Finishing Equipment

Location: Remote – Must reside within 1 hour of a major regional or international airport
Travel: Extensive (Weeks at a time on-site)

Join the Koch Finishing Systems team and play a vital role in delivering advanced automated paint finishing equipment to clients across North America. We are looking for a hands-on, driven Field Service Supervisor to oversee installation, start-up, and commissioning of our cutting-edge systems. If you thrive in a fast-paced, travel-heavy environment and are passionate about team leadership and customer satisfaction, this is the opportunity for you.

What You’ll Do:

• Lead and supervise the installation, start-up, and commissioning of automated finishing equipment at customer sites.
• Manage field teams and contractors, ensuring safe, efficient, and high-quality execution of all project phases.
• Partner with Project Managers, Engineers, and clients to define project deliverables and schedules.
• Provide on-site technical support, troubleshooting, and customer training during equipment installation and optimization.
• Identify and resolve issues with mechanical, electrical, and control systems in real-time.
• Document and report project activities, service calls, installation checklists, and customer interactions.
• Enforce and model compliance with safety procedures, protocols, and site regulations.
• Share field insights with internal teams to help improve design, installation practices, and customer support.
• Commit to significant travel, spending multiple weeks at customer sites with planned breaks between assignments.

What We’re Looking For:

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or related field preferred or 5+ years of experience in field service or industrial equipment installation, ideally with automation or finishing systems.
• Demonstrated ability to lead and mentor field teams, with a hands-on leadership approach.
• Solid troubleshooting skills in mechanical, electrical, and controls disciplines.
• Strong communication skills to interface confidently with customers, engineers, and project managers.
• Willingness and ability to travel extensively, including weekends as needed.
• Valid driver’s license with a clean driving record.
• Capable of lifting heavy equipment and working in challenging site conditions.
• Familiarity with PLCs, robotics, and industrial automation technologies is a strong plus.

Why Koch Finishing Systems?

• Be part of a growing team delivering world-class finishing solutions.
• Work on exciting projects in diverse industries across North America.
• Gain valuable, hands-on technical and leadership experience.
• Enjoy a flexible home base—live anywhere in the U.S. within an hour of a major airport.

Equal Opportunity Employer: Including disability/veteran